What is Personal Data?
. The policy also provides details on the types of personal data collected and processed by the website. We obtain certain personal data from you.
INFORMATION THAT YOU PROVIDE WHEN YOU SIGN UP
When signing up for the website mybrocard.com
WHEN YOU VERIFY YOUR ACCOUNT
When you verify your account, we collect your mobile phone number, along with photos or scans of your identity document. We also gather data such as document type, issuing country, number, expiry date, MRZ, information embedded into document barcodes (which may vary depending on the document), and security features. Additionally, we collect facial image data, including photos of the face, selfies, and scanned images of the face on the user's identification document, as well as videos and sound recordings. Facial feature biometric data is also collected during the account verification process, which includes photos and scans of the user's ID, as well as images and recordings of their face.
WHEN YOU INITIATE BANK TRANSFER
When initiating or receiving a bank transfer, the following types of documents and information may be required: a proof of address document, a document confirming citizenship or residence permit, documents required to prove the source of funds, details of the bank account, including the account number, sort code, IBAN, and payment-related details such as amount, currency, and time.
WHEN WE INQUIRE ABOUT YOUR TRANSACTIONS TO PREVENT FRAUD AND MISUSE OF YOUR ACCOUNT
We may request information from you to prevent fraud and misuse of your account. This information may include bank statements, verbal explanations, screenshots, and a questionnaire to confirm that you are acting of your own free will and that you understand what you are doing.
WHEN YOU COMMUNICATE WITH US
When you communicate with us, we may collect your contact email, the content of your messages and any files you attach to your messages, a unique ticket system identifier, and technical data related to your messages, including date, time zone, and environment.
We collect information about payments performed within your account, including the date, time, amount, currencies, participating parties, messages sent and received with the payment, merchant information, payment methods used, technical usage data, and geolocation information. We also collect details of your wallets and unique identifier in the Mybrocard
, as well as bank card details, such as cardholder name, expiry date, and the first 6 and last 4 digits of the card number.
INFORMATION FROM YOUR DEVICE
We collect information from your device, including the name of your internet service provider (IP address), environment, log-in information, browser type and settings, time zone, the operating system, the type of device you use, a unique device identifier, screen size, mobile network information, mobile operating system, and type of mobile browser you are using, as well as the date, time, and length of your visit.
INFORMATION WE MAY RECEIVE FROM THIRD PARTIES
We may receive information from payment systems (Visa, Mastercard, UnionPay), payment service providers, card schemes, card program managers, public authorities and law enforcement agencies, and public sources, such as company registers and enhanced due diligence services.